Making Sense of Amazon Marketplace: A Complete Guide to Fees, Charges, and Transactions

Making Sense of Amazon Marketplace: A Complete Guide to Fees, Charges, and Transactions

Making Sense of Amazon Marketplace: A Complete Guide to Fees, Charges, and Transactions

Ever wondered why those Amazon charges on your statement look so weird sometimes? From mysterious $1 holds to "AMZN Mktp" charges, there's actually a method to the madness. Here's your friendly guide to keeping tabs on your Amazon spending.

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Jan 28, 2025

Table of Contents

Picture this: You're looking at your bank statement and notice several Amazon charges that don't quite match what you remember spending.

Or maybe you're getting ready to start selling on Amazon and trying to figure out exactly what it'll cost you.

Whether you're buying or selling on Amazon Marketplace, understanding the fees and charges is key to making the most of your experience.

Let's break this down into clear, practical information you can actually use.

We'll look at everything from basic marketplace fees to handling unexpected charges, with real examples to show you exactly how it all works.

For Sellers: Understanding Your Costs

Choosing Your Selling Plan

When you start selling on Amazon, your first big decision is picking between two selling plans. Let's look at what each one costs, who it's right for and when does Amazon charge you.

The Individual Plan works best if you're just testing the waters or plan to sell fewer than 40 items monthly. Here's what you'll pay:

  • $0.99 for each item you sell

  • Referral fees that vary by product type (we'll show you exactly how these work)

  • Any shipping fees if you're handling shipping yourself

The Professional Plan makes more sense if you're selling at higher volumes. Here's the breakdown:

  • $39.99 monthly subscription

  • No per-item fee

  • Same referral fees as Individual sellers

  • Optional advanced selling tools and reports

Let's see this in action with a real example:

Say you're selling handmade jewelry pieces priced at $25 each. If you sell 20 items in a month:

Individual Plan Costs:

  • Per-item fees: 20 × $0.99 = $19.80

  • Referral fees (15% for jewelry): 20 × ($25 × 0.15) = $75

  • Total: $94.80

Professional Plan Costs:

  • Monthly subscription: $39.99

  • Referral fees: $75

  • Total: $114.99

In this case, the Individual Plan would save you about $20. But if you sold 45 items instead, the Professional Plan would start saving you money.

Understanding Referral Fees

Referral fees are Amazon's commission for selling on their platform.

Think of them like a sales commission - they're a percentage of your item's total sale price.

Here's what makes them tricky: the percentage changes depending on what you're selling.

Let's look at some common categories and what you'll pay:

  • Books: 15% of sale price

  • Electronics: 8% for most items

  • Home & Kitchen: 15% for most items

  • Clothing: 17% on the portion up to $100, 8% on any portion above $100

Here's a practical example; You're selling a designer jacket for $150 - your referral fee would be:

  • First $100: $100 × 17% = $17

  • Remaining $50: $50 × 8% = $4

  • Total referral fee: $21

Seller Fees for Returns and Cancellations

When customers return items or cancel orders, sellers incur specific fees:

Fee Type

FBA Sellers

FBM Sellers

Typical Amount

Return Processing

Charged when buyer returns item

Not applicable

$5.00 - $15.00 per return

Refund Administration

Amazon keeps a portion of the referral fee

Same as FBA

20% of referral fee (up to $5.00)

Canceled-Order Postage

Not applicable

When label created before cancellation

Actual postage cost

Restocking Fee

Optional, if your policy allows

Optional, if your policy allows

Up to 50% for special categories

These fees can significantly impact profitability, especially for low-margin items or categories with high return rates.

Amazon FBA (Fulfillment by Amazon)

If you want Amazon to handle storing, packing, and shipping your products, you'll use FBA.

While it makes your life easier, it comes with its own set of fees. Let's break them down with real numbers.

Basic FBA fees include:

  • Storage fees based on how much space your items take up

  • Fulfillment fees for picking, packing, and shipping

For example, if you're selling a standard-size t-shirt:

  • Storage fee: About $0.75 per cubic foot per month

  • Fulfillment fee: $3.00 for a standard-size item under 1 lb

So if your t-shirt takes up 0.2 cubic feet and sells after sitting in Amazon's warehouse for one month, you'd pay:

  • Storage: $0.75 × 0.2 = $0.15

  • Fulfillment: $3.00

  • Total FBA fees: $3.15 (plus your referral fees)

Amazon Pay: What It Costs

For Buyers: Using Amazon Pay on third-party websites costs you nothing extra. The payment experience mirrors regular Amazon purchases, using your stored payment methods.

For Sellers: Implementing Amazon Pay comes with processing fees: 2.9% + $0.30 per transaction for domestic US payments, with higher rates for international transactions and special categories.

For Buyers: Understanding Your Charges

Reading Your Statement

Ever looked at your bank statement and wondered why there are multiple Amazon charges that don't match your order total? You're not alone.

Let's decode what these charges mean and why they appear the way they do.

When you buy from Amazon Marketplace, you might see charges labeled as:

  • AMZN Mktp US

  • Amazon.com

  • AMZNPrime

  • Digital Service Charge

Here's what a typical order might look like on your statement:

  • Original order: $75 multi-item purchase

  • Statement entries:

    • AMZN Mktp US $45.00 (items from one seller)

    • AMZN Mktp US $30.00 (items from another seller)

This splitting happens because different sellers are fulfilling your order. Amazon processes each seller's portion separately to ensure everyone gets paid correctly.

Common Amazon Charge Codes on Your Bank Statement

When reviewing your bank or credit card statement, you'll notice specific codes that identify Amazon charges. Here's what they mean:

Charge Code

What It Means

Where to Verify

AMZN Mktp US

Amazon Marketplace purchase from a third-party seller

Your Orders > Order Details

AMZN.COM/BILL WA

Direct Amazon purchase (Amazon as the seller)

Your Orders > Filter by "Sold by Amazon"

Amazon.com*1Z4X2Y

Digital purchase with unique identifier

Your Account > Digital content and devices

AMZNPrime

Prime membership charge

Your Account > Prime Membership

CHECKCARD AMZN MKTP

Debit card transaction for Marketplace purchase

Your Orders + Bank statement date match

AMZN Digital

Kindle, Music, or other digital content

Digital Library > Content and devices

AMAZON MKTPLACE PMTS

Another form of Marketplace payment processing

Your Orders > Order Details

Common Charge Patterns

Let's walk through some situations you'll likely encounter:

Multiple Charges for One Order Say you order three items totaling $60:

You might see three separate charges:

  • AMZN Mktp US $20.00

  • AMZN Mktp US $25.00

  • Amazon Digital $15.00

Pending vs. Final Charges When you first place an order, you'll often see:

  1. A pending authorization for the full amount

  2. The charge disappears for a day or two

  3. Final charges appear when items ship

This is normal and ensures you have the funds available while giving sellers time to process your order.

Region Codes Explained: NA-PA, UK, MX, and More

You might notice country or region codes attached to your Amazon charges. "NA-PA" stands for "North America-Pennsylvania," referring to Amazon's processing center in Pennsylvania.

Other common region identifiers include:

  • WA 98109: Amazon's headquarters in Seattle, Washington

  • AMZN.COM/BILL CA: Processed through California

  • UK or GB: Purchases from Amazon's UK marketplace

  • MX: Transactions from Amazon Mexico

These codes indicate which Amazon entity processed your transaction and often relate to the marketplace you purchased from, not necessarily your location.

Subscription and Membership Charges

If you use Amazon's subscription services, you'll see regular charges for these. Here's what to expect:

Amazon Prime Membership

  • Annual: One charge of $119

  • Monthly: $12.99 charged each month

Shows as "AMZNPrime" on your statement

Other Subscriptions

  • Subscribe & Save: Charged when items ship

  • Audible: Monthly membership fee

  • Amazon Music: Monthly streaming fee

These appear separately from your regular purchases and usually process on the same day each month or year.

How to Stop Recurring Subscription Charges

To cancel any Amazon subscription:

  1. Go to Your Account > Memberships & Subscriptions

  2. Select "Manage Subscription" next to the service you want to cancel

  3. Click "Cancel Subscription" or "End Membership"

  4. Follow the confirmation steps and select a cancellation reason

  5. Take a screenshot of the cancellation confirmation for your records

For Subscribe & Save items, visit Your Account > Subscribe & Save and adjust delivery dates or cancel items individually.

Micro Authorization Holds: $0.99, $1, and $2.99 Charges

Beyond the $1 verification charges, Amazon sometimes places micro-authorization holds of $0.99 or $2.99 when you:

  • Start a free trial with a new service

  • Add a payment method to a family account

  • Update expired card information

  • Make your first international purchase

These holds are temporary verification methods that confirm your payment method is active. Amazon automatically reverses these holds within 3-5 business days without you needing to take any action.

Dealing with Unknown Charges

Spotted a charge you don't recognize? Here's what to check first:

  1. Open your Amazon order history

  2. Look for orders placed near the charge date

  3. Check your subscriptions in your account

  4. Remember that charges might be split or delayed

If you still can't identify the charge:

  1. Sign into your Amazon account

  2. Go to 'Your Orders'

  3. Find the order using the charge amount

  4. Contact the seller through Amazon if needed

Digital and Subscription Charges

  • Check your digital orders for movies, books, or music

  • Review active subscriptions in your account settings

  • Look for recent Prime membership renewals

When Things Go Wrong: Disputes, Refunds, and Problem-Solving

Getting Your Money Back: The Refund Process

When you need a refund on Amazon, the process varies depending on who sold you the item. Let's break down what to expect and how to make it happen smoothly.

For Items Sold Directly by Amazon:

  1. Start your return from 'Your Orders'

  2. Choose your return reason

  3. Select your refund method

  4. Ship the item back (if required)

Refund Timeline:

  • Digital items: Usually within 2-3 hours

  • Credit card refunds: 3-5 business days

  • Gift card balance: Usually within 24 hours

  • Items you need to ship back: 2-3 weeks total

For Third-Party Seller Items:

  1. Contact the seller first

  2. Allow 24-48 hours for their response

  3. If no response, you can involve Amazon

A Real Example: Let's say you bought a $50 sweater that arrived in the wrong size:

  • Day 1: Start return process

  • Day 2: Print return label and ship item

  • Day 3-5: Item in transit

  • Day 6: Seller receives item

  • Day 7-10: Refund processes to your card

Handling Unauthorized Charges

Spotted a charge you definitely didn't make? Here's your step-by-step action plan:

Immediate Steps:

  1. Screenshot the charge

  2. Check your Amazon order history

  3. Look for any shared account users

  4. Change your password right away

Then Take Action:

  1. Contact Amazon Security

    • Sign into your account

    • Go to Help & Customer Service

    • Select "Something else"

    • Choose "I didn't make this purchase"

  2. Contact Your Bank

    • Report the unauthorized charge

    • Ask about temporary credit

    • Request a new card if needed

Documentation You'll Need:

  • Your order number (if you can find it)

  • The charge amount and date

  • Your Amazon account email

  • Screenshots of the charge

Special Situations

Subscription Cancellation

Refunds If you're charged for a subscription you already canceled:

  1. Take a screenshot of your cancellation confirmation

  2. Contact Amazon with:

    • Cancellation date

    • Charge date

    • Subscription type

Trial Period Charges

Got charged after a free trial? Here's what to check:

  • Trial start date

  • Cancellation attempts

  • Email notifications

  • Account settings changes

Digital Purchase

Disputes For movies, books, or music you didn't buy:

  1. Check your digital orders history

  2. Look for other household members' purchases

  3. Review any linked accounts

  4. Contact Amazon Digital Services

Preventing Future Problems

Smart Account Management:

  • Use two-factor authentication

  • Don't share your password

  • Check your order history monthly

  • Review linked payment methods regularly

Setting Up Alerts:

  • Enable purchase notifications

  • Set up bank alerts for Amazon charges

  • Keep email notifications turned on

  • Monitor subscription renewal dates

When to Escalate

If Standard Support Isn't Helping:

  1. Ask for a supervisor

  2. Document all communication

  3. Save chat transcripts

  4. Note representative names and dates

Consider A-to-Z Guarantee Claims:

  • Available for marketplace purchases

  • Must contact seller first

  • File within 90 days

  • Keep all correspondence

When to Contact Your Bank:

  • Unauthorized charges continue

  • Refund promised but not received

  • Seller unresponsive for 48+ hours

  • Clear billing errors

When and How to Dispute Amazon Charges With Your Bank

If you've exhausted Amazon's customer service options without resolution, bank disputes may be necessary:

  1. Gather documentation: Collect all Amazon correspondence, order details, and evidence of attempted resolution.

  2. Contact your bank's fraud department: Explain you've already worked with Amazon, and provide your documentation. Most banks require you to make reasonable efforts to resolve with the merchant first.

  3. Follow your bank's specific process: This typically involves completing a dispute form and potentially signing an affidavit.

Warning: Filing a chargeback against Amazon prematurely could result in account restrictions. Only dispute charges after exhausting Amazon's A-to-Z Guarantee and customer service options.

Putting It All Together: Your Amazon Marketplace Toolkit

You've now got the knowledge to navigate Amazon Marketplace confidently, whether you're buying or selling. Let's recap the key points you can use right away:

For Sellers:

  • Pick the right selling plan based on your volume - Individual for under 40 items monthly, Professional for more

  • Factor in all fees when pricing your items - per-item fees, referral fees, and FBA costs if you're using fulfillment services

  • Keep your fee calculations handy - remember those referral fees vary by category

For Buyers:

  • Multiple charges for one order are normal - they show up separately when items come from different sellers

  • Watch for subscription renewal dates - mark them on your calendar to avoid surprise charges

  • Save your order confirmations - they're your best friend when tracking unusual charges

When Problems Pop Up:

  • Act quickly on unauthorized charges

  • Keep records of all your communications

  • Know when to contact the seller, when to reach out to Amazon, and when to call your bank

Think of this guide as your Amazon Marketplace roadmap. Keep it bookmarked for those moments when you need to double-check a fee calculation or figure out why a charge appeared on your statement.

With these tools in hand, you can shop and sell with confidence, knowing exactly what to expect and what to do if something goes wrong.

Michael Leander

Michael Leander

Michael Leander

Senior Marketing Consultant

Michael Leander is an experienced digital marketer and an online solopreneur.

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